Who we are: Vision & Values

Who we are: Vision & Values

Vision:

Our vision is to see a world in which all people with a visual impairment, sight loss, hearing impairment, hearing loss or other disabilities, are truly integrated into society with equal opportunities in all aspects of life, and to know that our passion and commitment has been influential in bringing this about.

Mission:

Our mission is to be a leading provider of high-quality support, training and care services, and to create opportunities, for people with a visual impairment, including those with other disabilities; to encourage and facilitate the development of these on a local, regional and national basis by being a model of good practice. Our aim is to do this in a way which enhances the quality of life of those we work with.

Values:

Our new Values, launched at the beginning of 2026 were co-produced with the team, trustees and tenants.

Person-Led: Focuses on tailoring support to individual needs, promoting independence and growth.

Compassion and Empathy: Emphasises emotional intelligence, kindness and deep listening in care delivery.

Inclusive and Respectful: Promotes dignity, accessibility and openness for all individuals and staff.

Professional and Healthy: Balances high standards of care with a commitment to physical and mental well-being.

Collaborative and Joyful: Encourages teamwork, shared goals and a positive, uplifting atmosphere.